B&B Owners – Duplicate Bookings
We have noticed a new phenomena since bookings have been enabled on smartphones.
This is one of “Duplicate Bookings” – as far as we can tell this is due to poor data connections on G3 networks. Guests bookings are sent and stored but their phones are not updated quickly enough so they send another booking.
This should not affect B&B owners using the room availability calendar as the system will not allow guests to book a room that has already been booked. However, the old room rates system is still in use by quite a few members.
Why does this present a problem? Well what is happening is B&B Owners are declining duplicate bookings and this is leading to confusion. e.g.. guest receives 3 decline email and one acceptance.
We are working on a fix but if you receive duplicate bookings just accept/decline one of them and leave others untouched.
We have not seen any instance of double booking using the new room availability calendar and would advise members to activate this in the “Website Options” of the My B&B Admin panel. Log out / back in and click on Room Rates
This document will help you get started
A Really Big Thank You B&B Owners
A really big thank you to my old friends and the B&B owners that have donated and provided encouraging words for my last Fund Raising Marathon in London – I tell you this is hard work at my age and I hope I don’t let you down the day.
I visited the research labs this week and met with the scientists that are funded by the Prostate Cancer Research Centre – picture right is one of our marathon team learning how to separate DNA.
Thanks again everyone – if you meant to donate and it slipped your mind, please visit the Run4PC website below………
A very grateful
Michael Sharpe B&B Owners Association Founder
Dedicated B&B website for the town of Kenmare Ireland
In line with our policy of providing communities with their own B&B directory, we have just launched a new B&B website for the town of Kenmare in Ireland https://kenmare-bnb.com
It makes sense for towns to have their own websites to attract visitors and we will consider application from any town where the are 20 or more B&B Owners Association members. Guests book directly and booking commission is free for full members or 6% for associate members. (plus other options) –