Cancellation of Bookings – Coronavirus (COVID-19)

By | March 20, 2020

To all B&B Owners
There have been an enormous amount of cancellations and we must stress this is beyond our control.

We all hope that will not destroy our businesses and that B&B Owners will survive yet another crisis affecting tourism.

Booking Cancellations

  • Most guests have been using the correct cancellation procedure by logging on to https://your-booking.com
  • The small booking fee we charge guests is not refundable and guests are advised of this at the time of booking.
  • We also advise guests to take out travel insurance in the event of cancellation at the time of booking.
  • If Guest calls or emails to cancel, please advise them to logon to https://your-booking.com and click the cancellation button. This will update the booking system and your bookings calendar automatically.
  • You will receive an email telling you of guest cancellations – you do not need to take any action
  • At this time it may be prudent to check your bookings in https://my-bnb.com >> Bookings >> Scheduled >> Cancel bookings are coloured purple with a line through them

Best of luck to all and STAY SAFE

 

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