Category Archives: Booking Engine

Cancellations and Booking System

By | May 2, 2019

The OTAs (booking.com and alike) methodology in taking bookings has created a new consumer behaviour – “I can cancel any time regardless”. Although this is a great selling point for OTAs, it is not helpful to B&B owners. In order to protect our members from cancellations on a whim, we have made a number of… Read More »

B&B Owners – Duplicate Bookings

By | March 15, 2017

We have noticed a new phenomena since bookings have been enabled on smartphones. This is one of  “Duplicate Bookings” – as far as we can tell this is due to poor data connections on G3 networks. Guests bookings are sent and stored but their phones are not updated quickly enough so they send another booking.… Read More »

2 Important updates to your admin panel

By | January 3, 2017

We have now modified the My B&B admin panel (https://my-bnb.com) so that bookings can be managed in two extra ways. If you wish to cancel a previously confirmed booking for personal reasons If a guest cancels by phone or email unknown to us Click on any booking and these two additional buttons will appear The… Read More »

New Room Rate & Booking System

By | November 4, 2016

In addition to the new website designs for Full Members, we have been working on making our room availability module work for ALL members both Full and Associate. Displays Availability of every room in your B&B / Guesthouse Rooms can be displayed by number or name eg. Room 3 or The Lilac Room Rooms can… Read More »

Tips for users of the new Booking Engine

By | April 26, 2016

For those of you that have adopted the new booking engine / availability module here are a few tips to help you get the best out of the booking system and help with profitability. Showing true availability on your own website will result in more direct & profitable bookings. SEASONAL & WEEKEND RATES: To set… Read More »

Room Availability

By | November 23, 2015

Definition: “Bed Night” = a room on a specific night or date Those members that use the new Room Availability Module should note that bookings from 3rd parties are easily added to you calendar by simply clicking on a “bed night” in the calendar and adding at least the guests name. This will ensure that… Read More »

Setting up the new Room Availability Module

By | November 19, 2015

Both Full and Associate members can now show Room Availability – to set this up follow the instructions below. Logon to your admin panel https://my-bnb.com ASSOCIATE MEMBERS Top Menu >> Marketing Tools >> Website Options >> Room Allocation >> YES >> Click the Blue “Save Website Options” button Top Menu >> Rooms & Rates >>… Read More »