Category Archives: the “My B&B” Dashboard

Help with the my B&B Dashboard

Cancelling Bookings

By | June 24, 2019

If YOU wish to cancel: There may be the odd occasion that you, the B&B Owner, want to cancel bookings. You have to cease providing B&B or closed due to illness or family bereavement Mistakenly confirming when you meant to decline a booking A more lucrative booking comes in for the rooms ACTION: Log on… Read More »

Cancellations and Booking System

By | May 2, 2019

The OTAs (booking.com and alike) methodology in taking bookings has created a new consumer behaviour – “I can cancel any time regardless”. Although this is a great selling point for OTAs, it is not helpful to B&B owners. In order to protect our members from cancellations on a whim, we have made a number of… Read More »

Notification of bookings

By | January 25, 2019

We notify members by email if they get a booking. However, there are a couple more ways you can get a notification. 1st is by SMS message2nd is by automatic notification when your using your browser To activate the above login to your “My B&B” dashboard >> Account Settings >> Membership Options Any questions to… Read More »

Data Protection

By | October 5, 2018

Some time ago we upgraded the “My-B&B” dashboard to bring your membership inline with the European Data Protection Laws – GDPR. You can now amend the personal data we maintain as part of your membership. Logon to https://my-bnb.com >> Account settings >> Personal data

Credit Cards and 3rd Party Bookings

By | April 17, 2018

Hello we’ve has a few calls and emails about Credit Cards and the use of the Virtual Terminal in your dashboard – here are a few answers to questions asked by other B&B Owners YES: You can use the virtual terminal to enter ANY card transaction – you can use it on your smartphone, in… Read More »

Small Changes to My B&B Dashboard

By | September 8, 2017

Room & Rates Calendar – from your support team support@bnbowners.com Due to feed back from members we have made some subtle changes to the way you can manage each bed night on the calendar. Click any available bed night (room/date) as shown below…….. and a pop up box will give you THREE choices ADD A… Read More »

B&B Owners Facilities

By | August 23, 2017

We have had a number of requests this year from guests that wish to bring their dogs and we have been unable to help them – Therefore, we have added “Do you allow dogs” to the Account Settings section of the new “My B&B” Dashboard – This section also allows you to customise your account.… Read More »

My B&B Dashboard – Statistics

By | August 3, 2017

We’ve added the following statistics to your dashboard (https://m.my-bnb.com):- Graph: Number of bookings received per MONTH v previous YEAR   Pie Chart: Number of bookings confirmed, declined, ignored or cancelled over previous 12 months   List: % Nationality or Country of guests Coloured Box: Summary of bookings Graph: Value of Booking received by MONTH v previous… Read More »

Booking Cancellations

By | July 20, 2017

In the new Dashboard (https://m.my-bnb.com) the way we handle cancelations is much improved. Both guests and B&B owners may cancel a booking  and for the most part, the work involved is minimal. The instances of how a booking can be canceled are:- A GUEST may cancel a booking by logging on to https://your-booking.com – this… Read More »