For some reason there have been an increased number of “No Shows” this year.
This may not affect you normally but can be very frustrating if it happens out of the blue.
In most reported cases B&B Owners have been able to recover the costs using STRIPE (who store the credit card details of all guests booking through our directories, portals, regional and members websites).
It takes just 2 mins to register for a STRIPE account via your admin panel (https://my-bnb.com) and costs nothing if you don’t use it.
Register for STRIPE in your admin panel today – have your bank details available and don’t get caught out with No Shows or guests that leave without paying.
NOTE: If a guest makes a booking with a card that is subsequently renewed or replace you will have to ask the guest for their card and use the Virtual terminal to accept payment.
i had a no show single room yesterday. What must I do?
We don’t look at this page every day – All requests for help support@bnbowners.com