Causeway Coastal Route and the Wild Atlantic Way Ireland

Posted by mxs on 11th December 2018

We have recently upgraded our website promoting B&Bs on the Causeway Coastal Route and the Wild Atlantic Way. This includes major towns or cities that are close to the northern and western coastal route in Ireland. Please check your B&B is included on  https://wild-atlantic-bnb.com/ and let us know by email  if it isn’t – support@bnbowners.com

The reason for the upgrade was to make the website mobile friendly – currently over 50% of our bookings are made through mobile phones.

New Members Chat Page

Posted by mxs on 30th November 2018

With the increasing distrust of Facebook and other social media we thought you’d like a page where you chat with other B&B Owners – Ask advice – compare ideas – recommend services.

Just head over to https://bnbowners.com/bnb-chat.php 

 

Data Protection

Posted by mxs on 5th October 2018

Some time ago we upgraded the “My-B&B” dashboard to bring your membership inline with the European Data Protection Laws – GDPR.

You can now amend the personal data we maintain as part of your membership.

Logon to https://my-bnb.com >> Account settings >> Personal data

Stripe & Replaced Cards

Posted by mxs on 11th September 2018

The stripe payments system helps prevent credit card fraud and updates our guests’ card details when replaced through expiry or theft. However, you should take note of the following:-

  • In approximately 95% of cases, if a guests card is renewed or replaced between the time of booking and the date of arrival, Stripe will be aware of the new card number, and your payments will continue seamlessly.
  • We do not accept a or process a booking if a card is known to be stolen or used fraudulently, but if a card IS used fraudulently at the time of booking and it has not been detected by or reported to the card issuer, the card may be accepted, and a booking sent to you. TIP: B&B Owners should validate credit cards using their virtual terminal before or on the arrival of their guests, particularly if the reservation was made months before the date of arrival.
  • Debit Cards take funds directly from current accounts that towards the end of the month are often depleted of funds. TIP: Again the same advice check funds are available using the validate facility in the virtual terminal. It is often the case, that if you repeat the payment process at the beginning of the month, it will go through without a problem.
  • Guests that leave without paying or “No Shows”: Money is recoverable with one click as long as the card they store is valid and/or fund are available.

GOOD PRACTICE

  • Take a deposit or full amount on confirming the booking – you can set the deposit % in your ‘My B&B’ dashboard in the account settings >> payment settings – once you have done this, taking a deposit is one-click process – Not only is this good practice, your bank manager will love you more as deposits for early bookings land in your account.
  • Check the validity of the card before the guest arrives – Simply select the booking in the arrivals section and click on the blue “Validate Card” button.
  • Be patient if a payment goes wrong – we are here to help and in most cases funds can be recovered.
  • The crooks are continually finding new ways use cards fraudulently so beware and if you are at all suspicious, ask us for help.

You may not see Stripe fraud prevention in action but this year alone it has refused the use of hundreds of cards for B&B owners. The payments cards industry (PCI) is tightening its grip on those unscrupulous individuals that steal credit card details.

B&B Owners Association – Advanced News

Posted by mxs on 10th September 2018

Homepage of the Blue Circle Club

Introducing a better approach for both B&B Owners and Guests -The Blue Circle Club (BCC) …..coming soon

Everyone that books a B&B on any members website or our own network of portals, directories and regional website will be invited to join the Blue Circle Club.

These are the features that we hope our guests will find attractive:-

  • One-Click Booking – select a B&B, dates and ‘click’
  • Maps to help you plan an itinerary
  • Save & continue your itinerary later
  • Print your itinerary with locational maps
  • Save your favourite B&Bs
  • Members only Last Minute Deals & Special Offers
  • Members-only discounts
  • Fast Search for B&B properties via town or region
  • Check the status of all your bookings on one page

Offers are displayed show price & discount

Once we go “live”, B&B Owners last minute deals, special offers and discounts will only be available to BCC Members. This will make BCC the best value on the Internet.

BCC Members will have full access to all B&B Owners directly by Phone, Email or Direct Booking.

We hope B&B Owners will help promote this new initiative website as it encourages Direct Booking and the benefit that brings.

Why booking direct matters

The B&B Owners Association exists for the benefit of its members and their guests. Booking either on members websites or on websites operated by the association means you are booking directly. Are you aware of the facts and why is this important?

  • Booking with online travel agents (OTA’s) incurs a commission of up to 20% for B&Bs
  • Paying Commission forces up room rates – booking directly is always best
  • Commission means less revenue/profit for a family run business (can be 30-40% of your profit)
  • Commission means less tourism revenue for regional development
  • These high rates of commission closed many a B&B during the recession
  • B&Bs are raising their rates to meet large OTA’s demands for commissions
  • Who are these online travel agents?
  • Are you really getting the best room rates? Unlikely.
  • Booking directly allows a B&B to keep more of its profits to re-investment in their B&B and maintain the standards for guests.
  • Booking directly means your payment stays in the country and helps the regional economy rather than the profits of a multinational OTA.
  • As guests tuck into and enjoy the inclusive breakfast, they should ask themselves, who deserves your hard-earned cash.

Booking on the BCC website means NO Commission for our members and just a small commission for our Associate Members.

 

Michael B&B Owners Association – https://bnbowners.com

Interesting Facts – Book a B&B

Posted by mxs on 15th August 2018

Some interesting statistics about https://book-a-bnb.com

    • 45% of visitors are using mobile devices
    • Users most popular Mobile device – iPhone
    • Users most popular browser – Chrome
    • Biggest age group (24%) – 25-34 year olds
    • 63% of those booking are women
    • 7% of visitors are Travel Agents
    • 70% have English as their mother tongue – next German 4%
    • 15% have used our booking service again this year – 85% are new users
    • Since the update to a mobile friendly website earlier this year vistors are up 34% over same period last year
    • the use of tablets iPad etc is up 164% since last year
    • Average load speed of a typical page on Book a B&B 2.4sec
  • Top 10 countries using Book a B&B
    1. Ireland
    2. United States
    3. United Kingdom
    4. Germany
    5. France
    6. Italy
    7. Canada
    8. Australia
    9. Spain
    10. Netherlands

Payment for “No Shows”

Posted by mxs on 6th August 2018

We have had some members telephoning about taking payment for “no shows”.

  • If you have registered for a Stripe account, you can click the “No Show” button and to take the money owed under your terms and conditions. The money owed is nearly always recovered unless the card is fraudulent. If the card has insufficient funds you can try again later.
  • If you have NOT registered for Stripe – you can usually register and recover the money owed from a “No Show”.  As a safeguard, Stripe stores all guests credit cards for every booking, regardless of whether a B&B has registered or not. If you need help, please call or email support@bnbowners.
  • Additionally, you can take payment for guests that leave without paying as long as the card stored is valid.

CREDIT CARD TIPS

Using Stripe, our booking system has spotted and refused bookings from over 40 fraudulent card users this year, but please NOTE!

  • Good practice: Take payment using your virtual terminal on ARRIVAL
  • Consider taking deposits (or full amount) at the time of booking to deter cancellations and “no shows”.
  • The fraudulent use of cards is most prevalent in the winter months for long-term bookings – please check the validity of cards for long-term bookings using your virtual terminal nearer the arrival date. A valid stolen card may be valid for a short period until reported and thieves take advantage of this to make bookings.
  • If you are at all suspicious use your virtual terminal to validate a card at any time (no charge) click the box “Validate Only.”

iPhone Terminal Shortcut

Posted by mxs on 25th July 2018

Using your iPhone as a credit card terminal
Members have asked how to add the My B&B Virtual Terminal to the home screens of their iPhones. We have now placed an icon on the server to allow this and here are the steps to set it up.


Touch  to launch to Safari browser on your iPhone and type in https://terminal.my-bnb.com

 

Touch the square box with up arrow

 

 

 

 

 


 

Scroll until you see add to Home Screen

 

 

 

 

 

 

 


Touch to Add


 

and the shortcut appears on your Home Page.

You can now touch the icon to launch the virtual terminal

You can use the terminal anywhere you have a signal or connection to Wifi

No monthly charges

A great benefit to B&B Owners Association Members


 

 

 

Simple to use and FREE to use

 

 

 

 

 


Email questions to support@bnbowners.com

SaveSave

SaveSave

SaveSave

SaveSave

SaveSave

Airbnb – Falling Foul of EU Law

Posted by mxs on 18th July 2018

Many B&B Owners members have expressed concerns about Airbnb and the effect this has on their business.

Airbnb is falling foul of EU consumer laws and has been warned to correct their pricing practices.

They only show the service charge to guests once they have chosen and selected there accommodation – this is typically 17%

This nearly always makes booking with Airbnb more expensive than booking direct.

EU press release: http://europa.eu/rapid/press-release_IP-18-4453_en.htm

Book Direct Campaign

Posted by mxs on 18th June 2018

The B&B Owners Association exists for the benefit of its members and their guests. Booking either on members websites or on websites operated by the B&B Owners Association means guests are booking directly. Are you aware of the facts and why is this important?

  • Booking with online travel agents (OTA’s) incurs a commission of up to 20% for B&Bs
  • Commission means less revenue / profit for a family run business
  • Commission means less tourism revenue for regional development
  • These high rates of commission closed many a B&B during the recent recession
  • B&Bs are raising their rates to meet large OTA’s demands for commissions
  • Who are these online travel agents?
  • Are guests really getting the best room rates? Unlikely, just comapre the room rates for your region.
  • Booking direct allows a B&B to keep more of its profits to re-investment in their B&B and maintain the standards for guests.
  • Booking directly means your payment stays in your country and helps the regional economy rather than the profits of a multinational OTA.
  • As guests tuck into and enjoy your inclusive breakfast, remind them who deserves your hard earned cash.

Booking via B&B Owners websites means NO Commission for our members and just a small booking fee for our Associate Members.